Terms - Stoxsee

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GENERAL TERMS & CONDITIONS OF SALE

Preamble
I. These general terms and conditions of sale (GTCS) define the regulations (the rights and obligations) of the Service Provider (www.stoxsee.com - website, stoxsee.com trademark owned by Uphill Synergy sp. z o.o.) , the Seller ("Goods Owner") and the Buyer (hereinafter also referred to as the “Customer”, or “Service Recipient”) related to the conclusion of agreements for the sale and / or delivery of products offered for sale on behalf of the Seller (goods owner) by Uphill Synergy sp. z o.o. (registered seat of the Company and address for communiction ): ul. Czarowna 8, 05-503 Bąkówka), entered to the Register of Companies of the National Court Register under the number 0000990443, REGON (Company’s Identification Number for Statistics): 523209353, VAT (Tax Identification Number): 1231519151; share capital 5.000,00 PLN; e-mail: contact@stoxsee.com; telephone number: +48 504 955 466, Sales Department tel: +48 504 955 466.

The GTCS apply exclusively to Customers running a business activity.
II. Unless stipulated otherwise in the GTCS, the GTCS provisions are directly applicable to Offers and Sales Agreements and bind the Parties entirely in the following scope.
III. No general terms and conditions of the Customer or other commercial terms may be applied to relations based on the Offer and the Sales Agreement, unless the Seller gives separate written consent. For the avoidance of doubt, such consent will not result from the fact that the Seller has not responded to such documents received from the Customer.
IV. The GTCS constitute an integral part of the Offer and the Sale Agreement. If the GTCS have not been included or attached to the Offer, then the Customer is bound with the content of GTCS in the wording in force in the version published on the website: www.projekt.com.pl/OWS/ on the date of submission of the Offer by the Seller.
V. Confirmation of acceptance by the Customer of the Offer means that the Customer has accepted the content of the GTCS. If the provisions of GTCS are in conflict with the content of the Offer, then the content of the Offer shall apply.

1. GENERAL PROVISIONS
1.1. The GTCS apply exclusively to persons running a business activity (entrepreneurs) within the meaning of the provisions of the Law on Entrepreneurs dated March 6, 2018.
1.2. Definitions:
1.2.1. Website – internet accessed platform – “www.stoxsee.com”, through which the Customer has the option to submit an Inquiry;
1.2.2. Sales Channels – sales channels available within the GTCS, i.e. Website, E-mail and the direct conclusion (in person) of Sales Agreement in the Point of Sale;
1.2.3. Customer – (1) natural person with full capacity to perform acts in law, also, on the terms set forth in generally applicable provisions, natural person with limited capacity to perform acts in law; (2) legal person; or (3) an organizational unit without legal personality, which the competent law grants legal capacity,
running a business activity, who has concluded or intends to conclude a Sales Agreement with the Seller via E-mail, Fax, or in person at the Point of Sale;
1.2.4. Civi Code – The Law dated April 23, 1964 – Civil Code;
1.2.5. E-mail – e-mail address: contact@stoxsee.com or other e-mail address with the domain: @stoxsee.com, through which the Customer has an option to submit an enquiry;
1.2.6. Offer – the Seller’s offer, according to the provisions of the Civil Code, submitted to the Customer by the Seller, on the terms and conditions specified in the GTCS;
1.2.7. GTCS – these General terma and Conditions of Sale;
1.2.8. Product – a movable item in or a a multiple thereof from the Seller’s range to which the Sales Agreement between the Customer and the Seller applies. All Products offered by the Seller are brand new and free from physical or legal defects. In exceptional cases, if it is clearly marked in the name and/or the label and/or in the description of the Product, it may be a post-service product or a used product, and each such product is in a condition suitable for further use in accordance with its intended use;
1.2.9. Point of Sale– Website, at which the Customer has the option of submitting an Enquiry, receiving and accepting an Offer, concluding and executing a Sales Agreement;
1.2.10. Service Provider – Uphill Synergy sp. z o.o. (registered seat of the Company and address for communiction ): ul. Czarowna 8, 05-503 Bąkówka), entered to the Register of Companies of the National Court Register under the number 0000990443, REGON (Company’s Identification Number for Statistics): 523209353, VAT (Tax Identification Number): 1231519151; share capital 5.000,00 PLN; e-mail: contact@stoxsee.com; telephone number: +48 504 955 466, Sales Department tel: +48 504 955 466

1.2.11. Parties – the Service Provider, the Seller (goods owner) and the Customer jointly;
1.2.12. Sales Agreement – a general purchasing and ordering agreement of the product that has been concluded or is being concluded between the Customer, the Service Provider and the Seller in compliance with the GTCS;
1.2.13. Online service – electronic service provided by the Service Provider to the Customer via Website Stoxsee.Com or E-mail, based on which the Enquiry and / or Offer which is being submitted, and / or the Sales Agreement which is being executed;
1.2.14. Service recipient – (1) natural person with full capacity to perform acts in law, also, on the terms set forth in generally applicable provisions, natural person with limited capacity to perform acts in law; (2) legal person; or (3) an organizational unit without legal personality, which the competent law grants legal capacity,
running a business activity and using or intending to use the Online Service;
1.2.15. Enquiry – an enquiry for Products submitted by the Customer.

2. IMPLEMENTATION OF ONLINE SERVICES
2.1. The use of the Online Service starts with the moment of sending an enquiry to the Service Provider and Seller by the Customer via Website or E-mail.
2.2. The submission of the Enquiry follows after sending the enquiry via website or e-mail.
2.3. The Online Service is provided free of charge and is of a one-time nature and terminates with the moment of submitting the Enquiry and/or the Offer, and/or concluding the Sales Agreement.
2.4. Technical Requirements required to be compatible with the IT system used by the Service Provider: (1) compute, laptop, or other multimedia device with access to the Internet; (2) access to electronic mail; (3) correctly configured browser in accordance with Microsoft Internet Explorer standards in version not lower than 5.5, or Opera in versions 7.x and higher, or Firefox in version 1.x., Chrome; (4) minimum screen resolution [800 x 600]; (5) the Customer’s computer must have the cookies acceptance option enabled, an active JavaScript interpreter, and a flash plug-in installed.
2.5. The Service Recipient is obliged to use Website and Mail in a manner consistent with the law and business ethics with respect for the personal (individual) rights, copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the factual state. The Service Recipient is prohibited from providing unlawful content.
2.6. Complaint procedure:
2.6.1. Complaints regarding Online Service provided by the Service Provider (with consideration of Section 6 of the GTCS) can be reported and submitted by the Service Recipient in the following ways:
2.6.1.1. in writing at the address of the Service Provider’s registered seat;
2.6.1.2. in electronic form via email to the address: contact@stoxsee.com.
2.6.2. It is recommended for the Customer to provide in the description of the complaint the following particulars: (1) information and circumstances concerning subject of the complaint, in particular the nature and date of the occurrence of defect; (2) demanding a way to bring the Product into compatibility with the Sales Agreement; (3) contact details of the complainant.
2.6.3. The Service Provider shall respond to the complaint of the Service Recipient and notify on the manner of reviewing the complaint in writing or via e- mail at the address from which the complaint was sent.